All Garaia pieces are thoughtfully made in Türkiye and other geographies in collaboration with independent artisans and small workshops, celebrating traditional craftsmanship and contemporary design.

We aim to incorporate artisanal craftsmanship into every piece we create, while embracing contemporary techniques where appropriate. By combining traditional know-how with modern production methods, we create objects that celebrate both heritage and innovation. As a result, each piece carries its own unique character.

Most Garaia collections are produced in limited quantities. Once a design has sold out, it is unlikely to be reproduced in exactly the same form.

We work with carefully selected natural and locally sourced materials whenever possible, alongside heritage textiles and traditional craft techniques. Material composition is listed on each product page.

We produce in small quantities to preserve the integrity of traditional craftsmanship and ensure careful attention to every detail. Many of our collections are created using limited materials or heritage techniques that cannot be reproduced on a large scale.

Yes. In addition to our collections, Garaia collaborates with brands, hospitality spaces, institutions and retailers to develop bespoke objects, limited-edition collections and creative concepts rooted in craftsmanship and cultural heritage.

For wholesale inquiries, bespoke commissions or creative collaborations, please contact us at info@garaiastudio.com. We'd love to hear about your project.

Yes. Once your order has been placed, you will receive a confirmation email. A second email containing your tracking information will be sent once your order has been dispatched.

Many of our collections are released as limited, individually numbered editions. Once a collection is complete, it is rarely reproduced, preserving the uniqueness and collectability of each piece.

We accept returns within 14 days of delivery. To be eligible, items must be unused, in their original condition, and returned with all original packaging and tags.

To request a return, please contact us at info@garaiastudio.com with your order number within 14 days of receiving your order. Once your request is approved, we will provide return instructions.

Unless the item is faulty or we have made an error with your order, return shipping costs are the responsibility of the customer. We recommend using a tracked and insured shipping service, as Garaia cannot be held responsible for items lost or damaged during return transit.

We currently do not offer direct exchanges. Due to the limited nature of our collections and individually numbered editions, replacement pieces may no longer be available. If your return is eligible, you are welcome to place a new order for any available item.

We currently ship worldwide from İstanbul, Türkiye.

For ready-to-ship items, orders are prepared and dispatched within:

Türkiye 2–5 business days

International from 5 business days to 15 days, depending on the destination and customs processing.

If your order includes made-to-order, bespoke, or bulk production pieces from our studio, production times will vary according to the nature of the project. We will provide an estimated production and shipping timeline once your order has been confirmed.

Duties, import taxes, and customs fees are not included in the product or shipping price unless otherwise stated. Any applicable charges are determined by the customs authorities of the destination country and are the responsibility of the customer.

Contact info@garaiastudio.com as soon as possible. We will try to update the address if fulfilment has not begun, but changes cannot be guaranteed after the order enters preparation or shipment.

For international orders, we ship with UPS. Within Türkiye, all orders are delivered via Yurtiçi Kargo.

If we are unable to ship to your destination due to carrier restrictions or local regulations, we will notify you by email before processing your order. In this case, your order will be cancelled and a full refund will be issued using your original payment method.

We recommend hand washing or a gentle machine cycle at 30°C (86°F) using a mild detergent. Avoid bleach, fabric softeners, and tumble drying. Hang or lay flat to dry naturally and iron on a low setting if needed.

Contact info@garaiastudio.com with the product name or your order number before cleaning the item.

Because our pieces are crafted using traditional techniques, heritage materials, and vintage looms, slight variations in colour, weave, texture, and finish are to be expected. No two pieces are exactly alike, making each one truly unique.

We believe these subtle differences are not imperfections, but a reflection of the human hand and the beauty of craftsmanship.

Some natural oxidation may occur over time depending on wear, humidity and skin chemistry. This is a normal characteristic of metal and can usually be restored with gentle polishing.

To preserve your jewellery, avoid prolonged contact with water, perfume, lotions, cosmetics and household chemicals. Remove your jewellery before swimming, showering or exercising.

Store each piece in its pouch when not in use to help prevent scratches and oxidation.

Wholesale partnerships are considered individually. Please use our wholesale enquiry page or contact info@garaiastudio.com.

Please include your store name, location, website or social profile, the products you are interested in and estimated quantities.